ADJUDICATION OFFICER DECISION/RECOMMENDATION
Adjudication Reference: ADJ-00007926
Parties:
| Complainant | Respondent |
Parties | Susan Devereux | Permanent Defence Force Other Ranks Representative Association |
| Complainant | Respondent |
Anonymised Parties | Susan Devereux | Permanent Defence Force Other Ranks Representative Association. |
Representatives | William Egan William Egan & Associates | Fergus O'Regan O'Regan Little Solicitors |
Complaint(s):
Act | Complaint/Dispute Reference No. | Date of Receipt |
Complaint seeking adjudication by the Workplace Relations Commission under section 77 of the Employment Equality Act, 1998 |
CA-00010552-001 | 31/03/2017 |
Date of Adjudication Hearing: 27/09/2017
Workplace Relations Commission Adjudication Officer: Niamh O'Carroll Kelly
Procedure:
In accordance with Section 41(4) of the Workplace Relations Act, 2015 and following the presentation by an employee of a complaint of a contravention by an employer of an Act contained in Schedule 5 of the Workplace Relations Act of 2015 or such other act as may be referred to in the 2015 Act, made to the Director General and following a referral by the said Director General of this matter to the Adjudication services, I can confirm that I have fulfilled my obligation to make all relevant inquiries into the complaint or dispute. I have additionally and where appropriate heard the oral evidence of the parties and their witnesses and have taken account of the evidence tendered in the course of the hearing.
The Complainant herein has referred a matter for dispute resolution under Section 77 Employment Equality Act, 1998 and the referral has been made within six months of the initial circumstances of the relevant dispute/contravention.
Background:
The complainant alleges that the respondent has discriminated against her grounds of age when they forced her to retire upon reaching the age of sixty. The complainant further alleges that she was victimised. |
Summary of Complainant’s Case:
The Complainant took up employment in 1992, some 25 years ago, with the Respondent, Permanent Defence Force Other Ranks Representative Association ( PDFORA). It is a statutory body set up under the 1990 Defence Amendment Act and Defence Force Regulation (DFR) Section 6. The Complainant was employed in her civilian capacity as an office administrator. At that time the Complainant was issued with a contract which indicated that the normal retirement age was 60 years. PDFORRA are serving members of the Defence Forces who are seconded to PDFORRA and by reason of their elected representative capacity and their enduring Contract of Employment with the Defence Forces it happens that their term of office and service is continuous with their period of employment under the Defence Acts, which provide for a normal termination at the age of 60 if they were enlisted prior to 1994. The retirement age for soldiers from 1994 onwards however is 56 and this retirement age is rank dependant in other words it only applies to Enlisted Personnel in the most senior of ranks. The Complainant was only ever provided with an unsigned and undated draft of her contract However the complainant accepts that she did sign her contract of employment. The Complainant submits that the reference to a retirement age of 60 in paragraph 11 in the Contract of Employment refers to what is normal for the Association, where in fact there are two classes of employees, elected officers and civilians. The Complainant believes that the Association never made any decision that the retirement of civilians at age 60 was necessary for any valid purpose of the Association. The reference to the age 60 was simply incorporated to reflect the special factors applicable to the secondment of members of the Defence Forces under the Defence Acts which do not apply to the Complainant. Throughout the course of her employment the Complainant was never issued with an updated and/or amended contract despite the fact that her duties as office manager extended far beyond those described in her job description. The Complainant’s duties as office administrator included the management and updating of the membership database, preparing the financial accounts, monitoring of budgets and assisting the Treasurer with weekly payments of cheques and electronic banking, organising the association’s Annual Delegate Conference and Special Delegate conference when required, covering/assisting members for various officers when they were not available, organising and preparing ballots/ elections, organising the printing and distribution of the associations magazine every quarter. The Complainant also liaised with the Accountants each year and prepared the accounts for auditing, bringing the accounts to trail balance stage prior to submitting them to the accountant. She prepared financial reports for the National Executive for their monthly meetings, and she liaised and monitored with officials from the Department of Defence on the associations income and cross checking the association membership. Changes took place in 1994 to the law governing the retirement age of members of the Defence Forces. In the case of enlisted personnel, persons who enlisted in the Permanent Defence Force before 1 January 1994 may be permitted to continue in service up to the age of 60 years. However, the retirement arrangements are now different for persons who enlisted on or after 1 January 1994. Enlisted personnel in the rank of sergeant may be permitted to continue in service up to the age of 60, while those in higher ranks may continue in service up to the age of 56. The rationale behind this early retirement age reflects the fact that the Army age profile that the duties of those within the Defence Forces which require a certain minimum level of fitness which is essential to the role. This logic however simply cannot apply to the Complainant or civilian employee. The changes in the law were never raised with the Complainant and no amendments were ever made to her contract to reflect these changes. The Complainant submits that this indicative of fact that she was employed in her civilian capacity and was never considered to be employed as a member of the Defence Forces. The Complainant contends that while there may have been logic at that time to the Respondent applying a mandatory retirement age to members of the Defence Forces the same cannot be said for civilian employees. After several years in her role there had been incremental changes to the Complainant’s salary of the Complainant which were ultimately linked to changes in the civil service. At no time were these changes ever reflected in the contract of the Complainant and/or was she issued with an updated contract.
In late Summer 2016 the Deputy General Secretary, GG, who had just been elected General Secretary to take over from GR when he retired in April 2017, initiated a conversation with the complainant where he stated: “you are going nowhere as I need you because we have lost Simon (Deputy General Secretary) we are going to lose Gerry (General Secretary) shortly and we cannot lose you as well”. He made it clear that he needed her expertise when the General Secretary retired. The Complainant did not wish to leave and was satisfied that given the above assurances she would continue in her employment after her sixtieth birthday. In late August of 2016 the President of PDFORRA informed the Complainant of a conversation he had with the General Secretary, about a speech he was to make at the PDFORRA conference in October 2016. GR had requested that a few words were included about himself and the complainant leaving in 2017. The Complainant was completely shocked at this conversation and immediately went and spoke with GR.. She advised him that she did not wish to leave and she made a request that her contract would be extended beyond March 2017. The Complainant was advised that her request would have to go through the National Executive. He further stated that it is policy in PDFORRA that all staff must retire at 60 years of age as soldiers have to retire at 60. The Complainant highlighted the fact that she was not a soldier and that in any event there was another civilian member of staff who had been working there for the last 3 years who was working past 60. The Complainant was advised by him that this individual had no contract. The Complainant stated that she would continue to work without a contract and requested that the matter be put on the Agenda for the October meeting after the Annual Delegate Conference. The Complainant made several requests for the matter to be put on the Agenda to the General Secretary, the Deputy General Secretary, the Treasurer and other members of the National Executive, the Complainant’s request was only place on the National Executive Agenda for discussion on the 18th January 2017. It was clear that the matter was not being prioritised which only compounded the Complainant’s anxiety. However in September 2016, GG approached the Complainant and again raised the issue of her retirement. During the course of this conversation the Complainant was assured that she would continue to be employed with the Respondent after she turned sixty on the 27th March 2017. Following on from this conversation the Complainant addressed the matter with KH, the Treasurer, who also assured her that she would not be ceasing her employment on the 27th March 2017. Owing to these assurances the Complainant had a legitimate expectation that her employment would continue past her sixtieth birthday. It came as a complete surprise to the Complainant when she received correspondence dated the 19th January in respect of the following:
While the Respondent contends that it was envisioned that the Complainant might be retained beyond her sixtieth birthday for a period of 40 days in order to assist with the transition, the Complainant found this to be a humiliating proposal. After 25 years of employment the Complainant felt distressed and upset by the manner in which she was treated by the Respondent and owing to the foregoing was certified unfit to work due to work related stress. During this period the Complainant through her solicitor made a data protection request as per her legal right dated the 24th January 2017. This was not respected by the Respondent and the Complainant felt intimidated by correspondence issued by the respondent. On the 27th March 2017 the Complainant was served with her certificate of cessation and p45 compulsory retiring the Complainant and effectively dismissing her. At this stage the Complainant reluctantly felt that she had no other recourse but to issue legal proceedings. However in an effort to avoid prolonged litigation and further anxiety and distress, the Complainant proposed mediation and/or alternative dispute resolution however this offer was not accepted by her employer. The Respondent’s Replying Statement The Complainant submits that the alleged grounds outlined in the Respondent’s statement justifying the termination of the Complainant’s employment cannot be maintained where there are other civilian employees working for the Respondent who are over the age of sixty, irrespective of whether they are temporary or permanent. While the Respondent has argued that extending the Complainant’s contract would give rise to disharmony it is submitted that this is not a statement by the Respondent of objective or reasonable justification for ceasing employment nor has any legitimate aim been identified as justifying the Complainant’s dismissal. It is the position of the Complainant and accepted by the Respondent that the Complainant has the requisite knowledge, skill and experience to fulfil the role as office administrator which she has held since 1992. The Complainant is aware that this role still exists, however to the best of her knowledge there has been no open competition for the role nor has there been any internal promotion. The Respondent has set out a number of legal arguments including a preliminary point in respect of jurisdiction which the Complainant seeks to now respond to.
Jurisdiction
The Respondent asserts that the language used in describing the nature of the employment relationship between the Complainant and the Respondent and the description of the Complainant as a fixed term employee with a Contract of Indefinite Duration, is ordinarily language associated with the Protection of Employees (Fixed Term Work) Act 2003, and should not be before the subject matter before the WRC. It is clearly the case the complaint made is pursuant to Section 77 of the Employment Equality Act, 1998 as amended by the Equality (Miscellaneous Provisions) Act, 2015 and therefore the Complainant is not seeking a determination in relation to the 2003 Act. However, it is submitted that the contractual relationship goes to the factual background of the discrimination complaint before the WRC and therefore is outlined herein.
Burden of Proof The Respondent argues that the burden of proof as set out by section 85A of the EEA has not been discharged as the Complainant has failed to establish a prima facie case of discrimination or victimisation. For this they rely on Brennan v St. Michaels House EE19/1997 and Graham Anthony & Company Ltd. V Margetts EDA 038 where the Court has reiterated the position that the Complainant must adduce other facts from which it may be inferred on the balance of probabilities that discrimination occurred. Furthermore the Respondent relies on AtersValpeters v Melbury Development Limited EDA0917 in setting out the position that mere speculation or assertions cannot be elevated to a factual basis. The Complainant submits that it is not mere speculation on the part of the Complainant in this instance that she has been discriminated against but rather a matter of fact. Despite the fact that the Complainant had been given assurances that she would be employed past her sixtieth birthday she was compulsorily retired when she reached the age of 60. Furthermore it is also a matter of fact that the Complainant’s job continues to exist and despite being the most qualified person for the role as accepted by the Respondent and seeking to remain in the role, the Complainant has been served with a P45 Cessation Certificate on the 27th March 2017 effectively dismissing her on the basis of her age. This was despite assurances given to the Complainant earlier that year that her employment would continue after her sixtieth birthday. It has been accepted by the Respondent that the Complainant was the most experienced person for the role and the Respondent had urged the Complainant to consider a short extension to facilitate a ‘transitional’ period the inference being that the Complainant would be expected to train in another employee. However when the Complainant refused to accede to this humiliating request and was certified unfit to work the Respondent issued her cessation certificate compulsory retiring the Complainant. In light of the foregoing it is submitted that the Complainant has established facts and a prime facie case that the principle of equal treatment has not been applied to her. It is submitted that a prima facie case of discrimination has been established which must be rebutted by the respondent employer as set out in Richard Lett v Earagail Eisc Teo DEC E2014-076 in which the Equality Tribunal held:
“The Respondent has submitted that the complainant was forced to retire by reason of his having reached a particular age which according to the Respondent is deemed to be the retirement age for its employees. The Complainant refused to retire upon reaching this age and was then compulsorily retired when he reached the age of 66. I am thus satisfied from the totality of the evidence adduced here that the complainant has established a prima facie case of discrimination on the grounds of age which the respondent must now rebut.”
The Complainant’s Legal Submissions: Contract of Employment At point 11 of the contract it states that ‘the normal retirement age for employees of the Association is 60 years of age.’ Had the expression “normal” been excluded from the phraseology used in point 11, the provision would have been a prescriptive provision which implied that the retirement age was mandatory for all employees including the complainant. The express inclusion of the word “normal” contemplates that the provisions as are set out in point 11 of the Contract are not and were not intended to be all encompassing and that the point is open to exception and deviation. The Complainant is not a member of the Defence Forces and therefore not bound by the Defence Act, 1954 as amended. There was no direct rule at that time that stated the retirement age for civilian employees was 60. There was no policy in the Constitution and no motion ever brought to set down a policy at an AGM in respect of civilian employees. It is submitted that the Respondent is trying to apply a retroactive policy in respect of civilian employees which simply did not exist at that time and/or does not exist to date. In light of the foregoing it is submitted that while the Complainant signed this contract the said document does not represent the Complainant’s true terms and conditions of employment particularly in light of the assurances she was given by the Deputy General Secretary that she would continue to be employed after her sixtieth birthday. Further and in the alternative the mandatory retirement age which governs a member of the defence forces cannot be applied to a civilian employee in the absence of an objective justification.
Discriminatory Dismissal
The Respondent accepts that the Complainant has been compulsory retired and argues on the basis of Doyle v ESB International DEC-E2012-086 that this was done on the basis that the Respondent did not want people working full time for it to be on different contracts in terms of retirement age simple by reference to whether or not they had previously worked for the Defence Forces as that could rise to disharmony. Yet the Respondent accepts at point 24 that there is at least one other individual who is working over the age of 60 therefore discrediting the assertion that different contracts would give rise to disharmony. This person is also a civilian employee. Furthermore it is clear that the basis for the Complainant’s dismissal was owing to the financial plans made by the Respondent including the replacement of the Complainant by cheaper staff. The documentation submitted outlines the Complainant’s projected earnings. The table also provides an estimate gross costs which would have been incurred by the Respondent had the Complainant’s employment continued beyond the age of 60.
It is accepted by the Respondent at point 25 of their statement that a discussion took place in terms of the Complainant’s continued employment after the age of 60 and while the Respondent contends that this was only in respect of an extension of her employment for a period of time to ease a transition, owing to the Complainant’s experience and knowledge, that was not in fact the case. It was the very fact that the Complainant had the requisite experience, knowledge and skill for the position, that she understood that the assurance given by GG indicated without doubt that her employment would continue after her sixtieth birthday. Doyle v ESB International sets out that age discrimination can be rebutted by objectively justifying such treatment however it is submitted that no such justification has been established by the Respondent in this instance for the discrimination as against the Complainant. In the event that the Respondent seeks to now establish objectively justification of age discrimination in this instance these submissions will now examine the circumstances in which such objective justification can be established. Mandatory Retirement ages and Legitimate aim In order to apply a mandatory retirement age it must be justified within the meaning of section 34(a) of the Acts (as amended) and Article 6 of the Directive 2000/78/EC “Establishing a General Framework for Equal Treatment in Employment and Education” (the Directive) and the means chosen by the employer must be appropriate and necessary for achieving that aim. The decision in Palacios de la Villa v CortefielServicious in which national mandatory age retirement was unsuccessfully challenged before the ECJ, is significant in this instance as the ECJ definitively ruled that mandatory retirement ages are capable of being discriminatory as they are capable of amounting to less favourable treatment on the grounds of age and while there is a broad degree of discretion permitted to the employer, the requirement must be objectively justified. In The Incorporated Trustees of the National Council on Aging (Age Concern) England v Secretary of State for Business, Enterprise and Regulatory Reform the National Council on Aging, challenged the legality of certain legislative provisions within the UK that allowed the dismissal of employees for retirement who were over the age of 65. The matter was forwarded to the ECJ for preliminary ruling and it was held that Article 6(1) of Directive 2000/78 provided that such discrimination could be justified if it could be ‘objectively and reasonably justified by a legitimate aim, including legitimate employment policy, labour market and vocational training objectives and if the means of achieving that aim are appropriate and necessary.’ In O’Mahony v South West Doctors on Call Ltd t/a “SouthDoc” it was held that the mandatory retirement of the complainant on reaching 65 years of age discriminated against him on the grounds of age. The case involved the imposition of a mandatory retirement age of 65 without looking at the employee in question. The court stated at 4.10: “The respondent in this case has provided no evidence to demonstrate why the chosen cut-off point of 65 is appropriate and necessary especially when employees happily worked beyond it prior to 2008. Nor did they show evidence of exploring a more proportionate response to safety concerns e.g. sending employees over 65 for an annual health check or as in Georgiev v Tehnickheski Unviersitet offer Mr O’Mahony a fixed term contract of employment after his 65th birthday.[16] Although both of these options would also have to be objectively justified as they choose 65 as an age-based criterion. However, they may be less assailable as they are less absolute than the compulsory retirement age that the respondent chose.” It is submitted that while the Respondent outlines why the mandatory retirement age has been applied to members of the Defence Forces by stating it would give rise to disharmony but it has failed to explain how this could occur with regard to civilian employees. Furthermore, this argument cannot be substantiated in circumstances where the Respondent continues to employ another civilian employee past the age of sixty. Therefore the Respondent has failed to assess the circumstances of the Complainant. There is no legitimate aim existing in this instance for the application of the mandatory retirement age on a civilian employee that is applied to members of the Defence Forces nor has one been forwarded by the Respondent, particularly in circumstances where it has been recognised by the Respondent that the Complainant is the most experienced and knowledgeable person for the job. Therefore it has to be concluded that the only objective in her compulsory retirement was to replace the Complainant with cheaper, younger staff. Objective Justification The respondent has sought to avail of the statutory defence to such discrimination contained in section 34(4) of the Employment Equality Act 1998, as amended, which provides as follows:
The subsection has been interpreted by the European Court of Justice, and the Equality Tribunal, to mean that an employer is entitled to fix such mandatory retirement ages but only where such a step (a) is objectively justified by reference to employment policy, the labour market, and vocational training, and (b) is reasonable and necessary to achieve those aims. In Sweeney v Aer Lingus Teoranta DEC E2012-135 the Tribunal was satisfied that a retirement age of 65 could be implied into the complainant’s contract of employment but held that there was no objective justification for same. The court stated at 4.5 that “There can be no doubt that the decision to retire someone at a particular age is a decision that is influenced by that person's age. The Court of Justice of the European Union has identified such decision as amounting to direct discrimination on a number of occasions (e.g. Domnica Petersen v Berufungsausschuss fur Zahnärzte fűr den Bezirk Westfalen-Lippe Case C-341/08; Deutche Lufthansa AG v Gertraud Kumpan Case C-109/09 and others).” In that case the court dismissed the notion that a pension scheme could give rise to a legitimate aim or purpose. At 4.10 the court stated:
“In the case to hand, the only argument that has been put to me as regards justification in terms of a "legitimate aim or purpose" is that "it would be perverse that the independent trustee of the pension scheme could pay pension benefits from a normal retirement date (under the scheme) while an employee continued to draw his or her salary from the respondent." However, it is well established in both Community and Irish law that a pension entitlement does not necessitate retirement (Case 262/84 Vera Mia Beets-Proper v Van Lanschot Bankiers NV [1986] ECR 773; Case 152/84 Marshall v. Southampton and South West Hampshire Area Health Authority [1986] ECR 723) & (Howell v JJ. McCreery (Case No. UDA654/2007) January 3, 2008; Donegal County Council v Porter (1993) E.L.R 101; Bannon v Two Way International Freight Services Limited (Case No. UD127/2003). Accordingly, I find that, in this case, no legitimate aim or purpose to justify discrimination has been put forward. Therefore, I find that the complainant has established facts from which discrimination may be inferred and that the onus to rebut that presumption falls upon the respondent. In the circumstances of the extant case where there is an absence of a justification, along the lines noted by McKechnie, J above, I find that the complainant is entitled to succeed.” Thus to the extent that the Respondent seeks to rely upon a pension scheme, it is clear that the courts do not accept this as a legitimate aim to necessitate retirement. In fact the case of Saunders v CHC Ireland Ltd can be used to support the view that there must clear and convincing reasons which justify the mandatory retirement age in a given employment. In that case, the Tribunal held that a mandatory retirement age of 55 was objectively justified and proportionate where the Complainant in question was a winchman engaged in strenuous physical work. The Tribunal was impressed by the respondent’s evidence to the effect that many employees between the ages of 50 and 55 had suffered ill health on account of that work and that this was justification for a relatively low retirement age. In this instance there has been no argument that there was an objective justification to the dismissal owing to the workforce planning and having an age balanced workforce and intergenerational fairness or sharing job opportunities amongst the generations and this was never communicated to the Complainant. Nor is there any evidence of internal promotion opportunities and to the best of the Complainant’s knowledge the vacancy is still unfilled.
The termination of the Complainant’s employment arises from the financial plans made by the Respondent including the replacement of the Complainant by cheaper staff for the purposes of reducing its overheads. In this regard the schedule of earnings and cost of continued employment referred to at Annex 1 illustrates the financial saving which the Respondent has achieved as a result of the termination of the Complainant’s contract of employment. In the absence of any succession planning and the fact that the Complainant’s position has not been filled, the evidence is to the effect that Respondent’s motivation in terminating the Complainant’s employment contract is motivated on the ground of financial cost. It is settled and accepted law that financial cost does not amount to a justifiable objective in employment for terminating contracts of employment.
However the Respondent has at no stage indicated that this is in fact the case and indeed it is clear that there is still funding for the role in circumstances whereby the vacancy is due to be filled after the hearing of this case. Having considered all objective justifications that can be utilised in applying a mandatory retirement age it is clear that the Respondent in this instance cannot avail of the defence of objective justification. Victimisation Following receipt of correspondence dated 19th January 2017 which indicated that the Complainant would be compelled to mandatory retirement on the 27th March 2017 the Complainant did not return to work owing to the stressful working environment and she took sick leave. She then consulted with a solicitor. On the 24th January 2017 under a solicitor’s cover letter the Complainant made a data protection request as per her legal right. The manner in which the Respondent responded to this request caused the Complainant further anxiety and distress. By letter dated the 31st January 2017 her solicitor issued further correspondence advising the Respondent that their intention to compulsory dismiss the Complainant amounted to discriminatory dismissal and further seeking mediation of the matter. The Respondent did not accede to this request for mediation and instead proceeded to issue the Complainant with her certificate of cessation and p 45 on the 27th March 2017. Despite a number of requests made by the Complainant the Respondent has failed in its duty to provide the Complainant with a reference, leaving a 25 year gap in her employment record, this in itself has hindered her from finding employment suitable to her skill set. The Complainant felt humiliated at the manner in which she was treated as it had been her intention to avoid legal proceedings owing to her good relations with the Respondent prior to her last year of employment. It is submitted that the behaviour of the Respondent both at the end of the Complainant’s employment and post-employment constitutes victimisation of the Complainant as set out by Section 74(2) of the Act.
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Summary of Respondent’s Case:
The Complainant makes three complaints viz. that she has been discriminated against by reason of her age; that she has been the subject of victimisation and that she has been dismissed for discriminatory reasons. She expands on this in her Statement and also by reference to correspondence which she refers to in her Complaint Form.
The Respondent disputes all three complaints made by the Complainant.
Jurisdiction At the outset, it is important to identify the parameters of the jurisdiction invoked by the Complainant. The claim is brought pursuant to s.77 of the EEA. On its own terms, s.77 identifies the forum for redress in relation to claims for, broadly, discrimination and victimisation. Accordingly, insofar as reference is made in the Complaint Form and in correspondence to the Complainant being a fixed term employee and to a contract of indefinite duration, that is language more usually associated with the Protection of Employees (Fixed-Term Work) Act 2003 (the “2003 Act”). The Complainant has not engaged the WRC’s jurisdiction in that regard and, as such, the Respondent respectfully submits that the WRC does not have jurisdiction on this complaint – insofar as the Complainant may be asking it to do so - to make any determination in relation to the 2003 Act. The complainant’s contract was a permanent contract, terminable on one month’s notice. At clause 11 of the contract, under the heading “Retirement Age”, it is provided that:
“The normal retirement age for employees of the Association is 60 years.” Although the contract states that there is no Association Pension Scheme applicable to her employment, a pension plan was subsequently agreed (between 1998-2001) with the Complainant. Consistent with her contract, it was tailored to her retiring at 60. There were subsequent discussions between the parties in relation to ensuring that her “pension pot” would be full by the time she reached age sixty. The Complainant was one of seven members of staff working for the Respondent, as Office Administrator. She was one of three permanent staff, with four staff on fixed term contracts. The Respondent respectfully submits that the Complainant has failed to establish a prima facie case of discrimination or victimisation. Accordingly, the Respondent submits that these aspects of the Complainant’s claim should be rejected in their entirety. The claim of discriminatory dismissal must therefore also be rejected. It is only if this initial burden is discharged and the Adjudicator is satisfied that the facts as established are of sufficient significance to raise a presumption of discrimination, that the burden of proving that there was no infringement of the principle of equal treatment passes to the Respondent. If the Complainant does not discharge the initial probative burden required of her, her case cannot succeed, which, it is submitted, is what should be concluded in this case.
Age Discrimination
Section 28 of the EEA sets out various discriminatory grounds including, at s.28(1)(e), in relation to age. Section 34 makes provision for savers and exceptions relating to, inter alia, age. Section 34(4)(as amended by s.10 of the Equality (Miscellaneous Provisions) Act 2015) is of relevance in the instant case and provides that: “(4) Without prejudice to subsection (3), it shall not constitute discrimination on the age ground to fix different ages for the retirement (whether voluntarily or compulsorily) of employees or any class or description of employees if— (i) it is objectively and reasonably justified by a legitimate aim, and (ii) the means of achieving that aim are appropriate and necessary.” As such, it is not per se discriminatory to fix different ages for the retirement of employees, save that there must be a legitimate aim which objectively and reasonably justifies that and the means of achieving that aim are appropriate and necessary. Although the subsection was amended in 2015 to provide for the objective justification requirement, the Respondent acknowledges that this requirement was in effect already established in terms of how Equality Officers approached the previous version of s.34. In that regard, in Doyle v ESB International, the Equality Officer stated at para.4.2 that: “It is clear that a decision to retire a person at a given is age is a decision that is influenced by that person's age. A number of Court of Justice decisions have identified such decisions as direct discrimination. Such discrimination however can be rebutted by objectively justifying such treatment and the Court has provided a non-exhaustive list of such justifications. It is clear that direct discrimination is also prohibited under the Acts. However, I find that section 34(4) provides for an exemption in circumstances where retirement on the ground of a person's age is 'fixed'.” Although each case necessarily turns on its own facts, the approach of the Equality Officer in Doyle is instructive, in that she stated that: “4.11. I note that the respondent does not have a written employment policy per se. I am however satisfied on the full facts of this case that the respondent has a well established practice of compulsorily retiring its employees to a pension when they reach the age of 65 (employees can also elect to retire earlier). There was no evidence to support that this practice has been varied in any circumstances. It is clear that the respondent will, in certain exceptional circumstances, re-engage over 65s on fixed term contracts for project purposes. I am satisfied that the respondent had considered the availability of such an extension for the complainant on his request. The request was turned down because there were no exceptional circumstances that would have justified such an extension. I find that the fact that the respondent has a policy that enables over 65s to remain in certain circumstances clearly tempers the existence of an absolute retirement age.”
2Members of the Defence Forces are statutorily required, as other ranks (i.e. non Commissioned Officers) to retire at 60 years of age. This is provided for in the Defence Act 1954 as amended, Defence Force Regulation A.10 and Admin Instruction Part 10, Defence Forces. The reasons for setting a retirement age of 60 for people working for the Respondent was to ensure that members of the Defence Forces would not take up full time jobs with the Association to in some way enjoy longer term employment prospects than other members of the Association, thereby potentially giving rise to significant disharmony within the association. Equally, the Respondent did not want people working full time for it (both ex Defence Forces members and civilians) to be on different contracts in terms of retirement age simply by reference to whether or not they had previously worked for the Defence Forces as that could also give rise to disharmony. Insofar as it is asserted that there are two other employees of the Respondent who are working beyond 60, the Respondent clearly cannot say with certainty to whom the Complainant is referring, but anticipating who those individuals might be, one is in fact not yet 60 and the circumstances relating to the other are specific to that employee. The Complainant also alleges that GG confirmed that her retirement age was not 60 years and that she would continue to be employed beyond 60. That is simply not correct. As set out is the letter: “In regard to your assertion by an express and unambiguous assurance by the General Secretary elect of PDFORRA, our client denies that any such assurance was given in that manner being asserted. Our client instructions us that he was indeed approached by your client who acknowledged her retirement being imminent from the Association at 60 years of age and seeking to discuss same and possible extension. As referred to later in your letter, it was and remains the wish and desire of the Association that your client would continue to work for the Association hence the further offer of employment after the 1st of April 2017.” In short, the Complainant acknowledged that she was to retire at 60. Insofar as GG referenced a continuation with the Respondent, this was in the specific context of GR the General Secretary, retiring. GG, the General Secretary Elect, wanted to keep the Complainant in situ for a short, defined period while he took over as General Secretary in order to ease that transition; in that regard, it is important to bear in mind that there are only three permanent staff working for the Respondent, with fours staff on fixed term contracts. As such, someone with the Complainant’s experience and knowledge would be in a position to provide important assistance during what might be termed the transitional period. It was proposed that the Complainant would have been provided with a fixed term contract in that regard.
Discriminatory Dismissal As set out above, the Complainant had a contract which provided for a retirement age of 60 and she left the Respondent’s employment upon reaching 60. For the reasons set out above, having such a retirement age is not discriminatory. As such, there is no question of either discrimination, dismissal or discriminatory dismissal.
Moreover, as set out above, in the letter sent on behalf of the Respondents, it was stated that
“As referred to later in your letter, it was and remains the wish and desire of the Association that your client would continue to work for the Association hence the further offer of employment after the 1st of April 2017” and
“...our client is happy for your client to take up employment on a revised basis as per suggestion already furnished. Our clients mean in no way to be pejorative or in any way confrontational about the situation and remain open to finding a resolution to this current unfortunate impasse involving your clients return to work or some other facility afforded to her pending retirement and/or a further revised temporary employment acknowledgements into the future.” As set out above, it was envisaged by GG that the Complainant might be retained beyond her 60th birthday on a short / fixed term contract in order to assist with the changeover in the position of General Secretary of the Respondent.
Victimisation
Section 74(2) of the EEA deals with victimisation and requires the following elements:
The employee had taken a protected act The employee was subject to adverse treatment by the employer The adverse treatment was in reaction to the protected action having been taken
Victimisation can also occur post employment.
The burden of proof set out in s.85A of the 1998 Act requires the complainant to demonstrate a causal connection between their taking of proceedings and the adverse treatment. It is submitted that the Complainant does not satisfy this burden. Useful guidance in relation to victimisation in cases such as the instant one is provided in Bolger, Bruton and Kimber Employment Equality Law, in which they state that:
“These cases, which are sympathetic to employers’ dilemmas in dealing with employees or former employees who have taken proceedings, therefore make it clear that it can be legitimate for employers to take certain actions to preserve their position within litigation without running the risk of such actions amounting to victimisation, provided the employer acts honestly and responsibly. They acknowledge the reality that when litigation emerges, the relationship between the employee and employer may alter, as the parties are adversaries in litigation, and the treatment of an employee may simply be the a reasonable response to the need to protect the employer’s interest as a party to the litigation. Any distress or stress caused to the employee by an employer taking such an action may not amount to detriment. The cases of Khan and St. Helens which have developed the so-called “benign motive” defence were expressly cited with approval by the Labour Court in 2011.” In the instant case, the solicitors for the Respondent have engaged in correspondence with the solicitors for the Complainant and in response to threatened litigation, which emanated in correspondence from the Complainant’s solicitors. It was entirely reasonable to respond to that correspondence, and to respond to the subsequent, lengthy, correspondence, sent on behalf of the Complainant. The Respondent must be allowed defend its position. To put it another way, it would have been unreasonable not to allow the Respondent to respond in correspondence and set out its position and, indeed, to set out its position in relation to any legal aspects of the relationship between the parties.
At all times, the Respondent has engaged through its solicitors with the solicitors for the Complainant. Notably, the Complainant directly contacted GRof the Respondent in March and April 2017 looking for a reference, rather than dealing with the Respondent through her and their solicitors.
In the circumstances, it is submitted that there is simply no evidence of victimisation against the Complainant.8
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Findings and Conclusions:
This is a complaint wherein the complainant is seeking an adjudication decision pursuant to Section 77 of the Employment Equality Act, 1998 as amended by the Equality ( Miscellaneous Provisions) Act, 2015 in relation to an allegation of discriminatory dismissal on the grounds of Age pursuant to Section 6(2)(f) and an allegation of victimisation pursuant to Section 74 (2). Legislation: S6—(1) For the purposes of this Act, discrimination shall be taken to occur where, on any of the grounds in subsection (2) (in this Act referred to as “the discriminatory grounds”), one person is treated less favourably than another is, has been or would be treated. (2) As between any 2 persons, the discriminatory grounds (and the descriptions of those grounds for the purposes of this Act) are- (f) that they are of different ages, but subject to subsection (3) (in this Act referred to as “the age ground”), (3) Where— (a) a person has attained the age of 65 years, or (b) a person has not attained the age of 18 years, then, subject to section 12 (3), treating that person more favourably or less favourably than another (whatever that other person's age) shall not be regarded as discrimination on the age ground. Section 34 (4) (a) It is objectively and reasonably justified by a legitimate aim and (b) The means of achieving that aim are appropriate and necessary.
“victimisation” shall be construed in accordance with subsection (2). (2) For the purposes of this Part, victimisation occurs where the dismissal or other penalisation of the complainant was solely or mainly occasioned by the complainant having, in good faith— (a) sought redress under this Act or any enactment repealed by this Act for discrimination or for a failure to comply with an equal remuneration term or an equality clause (or a similar term or clause under any such repealed enactment), (b) opposed by lawful means an act which is unlawful under this Act or which was unlawful under any such repealed enactment, (c) given evidence in any criminal or other proceedings under this Act or any such repealed enactment, or (d) given notice of an intention to do anything within paragraphs (a) to (c).
Jurisdiction: I am satisfied that I have jurisdiction to hear this complaint. The complaint is filed pursuant to Section 77 of the 1998 act. No complaint is filed pursuant to the Protection of Employees (Fixed Term Workers) Act, 2003. The respondent’s argument in relation to jurisdiction is not well founded. Burden of Proof: Section 85A provides as follows - “(1) Where in any proceedings facts are established by or on behalf of a complainant from which it may be presumed that there has been discrimination in relation to him or her, it is for the respondent to prove the contrary. (2) This section is without prejudice to any other enactment or rule of law in relation to the burden of proof in any proceedings which may be more favourable to a complainant. (3) Where, in any proceedings arising from a reference of a matter by the Commission to the Director General under section 85(1), facts are established by or on behalf of the Commission from which it may be presumed that an action or a failure mentioned in a paragraph of that provision has occurred, it is for the respondent to prove the contrary. (4) In this section “discrimination” includes— (a) indirect discrimination, (b) victimisation, (c) harassment or sexual harassment, (d) the inclusion in a collective agreement to which section 9 applies of a provision which, by virtue of that section, is null and void. (5) The European Communities (Burden of Proof in Gender Discrimination Cases) regulations 2001 (S.I. No. 337 of 2001), insofar as they related to proceedings under this Act, are revoked.” In Southern Healthboard v Mitchell, the Labour Court considered the requirements of a case of prima facie evidence: “The first requirement is that the claimant must establish facts from which it may be presumed that the principle of equal treatment has not been applied to them. This indicates that a claimant must prove on the balance of probabilities, the primary facts on which they rely in seeking to raise a presumption of unlawful discrimination. It is only if those primary facts are established to the satisfaction of the Court and they are regarded by the Court as being of sufficient significance to raise a presumption of discrimination, that the onus shifts to the Respondent to prove that there is no infringement of the principle of equal treatment.”
The decision of the Equality Officer in the case of Brennan v St. Michaels House (as referred to in the case of A Worker v An Insurance Company ) provides a useful exposition of what is meant by a prima facie case, in the following terms:
“In any dispute concerning discrimination contrary to the terms of the Employment Equality Act, 1997, the Equality Officer expects that the person making the allegation should have prima facie evidence for his or her allegation and consider it reasonable to dismiss as without proper foundation any allegation for which no such evidence is presented. On the other hand, where such evidence has been presented, the onus falls on the employer concerned to give a convincing alternative explanation for his actions. Where the employer concerned fails to do so, the Equality Officer considers it is equally reasonable to find in favour of the claimant. “Prima facie” evidence means evidence which in the absence of any convincing contradictory evidence by the employer would lead any reasonable person to conclude that discrimination has occurred…” Many of the facts are agreed between the parties. It is agreed that the complainant had a contract of employment dating back to 1992 and that over the years the terms and conditions of that contract changed in line with technology and the law. It is agreed that the complainant is a civilian employee and that her contract of employment states that the “normal retirement age of 60”. It is further agreed that there are two other civilian employees working for the respondent. One, a female who is 64 years old who has no contract of employment and the other, a male who is 57, has an extension clause inserted into his contract. The respondent states that is only due to its incompetence that the 64 year old female does not have a contract of employment. I am satisfied, based on the submissions made by both parties, that civilian employees are not govern by the Defence Acts. Only members of the Defence Forces who are acting members or those members who are seconded to PDFORA are governed by the requirements as set out in the Act. The normal retirement age for soldier enlisted before 1994 is 60 and is 56 for those enlisted after 1994. The respondent does not have a policy in relation to civilian employees in their constitution. The objective reasoning behind the relatively early retirement ages with respect to soldiers is due to the physical demands the role requires. The same argument cannot be made in relation to the respondent’s office based administrative civilian staff. The respondent is in law entitled to apply a mandatory retirement age, however it must be justified within the meaning of Section 34 (a) and Article 6 of the Directive 2000/78/EC and the means chosen by the employer must be appropriate and necessary for achieving that aim. The respondent states that reasoning behind the mandatory retirement age is primarily to ensure harmony within the respondent in relation to the age of cessation of employment. How the respondent can put that reasoning forward in light of the fact that one other female civilian employee continues on in their employ some four years after the alleged mandatory harmonising retirement age is a mystery, particularly in light of the fact that there are only three civilian employees within PDFORA. The respondent’s justification for keeping the other female civilian employee on after the mandatory retirement age is that she doesn’t have a contract of employment. She doesn’t have a contract of employment because they “never got around to giving her one”. In light of the sole purpose of the respondent’s existence, that reasoning not only displays an element of incompetence but flies in the face of the respondent’s sole objective, to ensure the rights of its members. Furthermore, the only other civilian employee, who is a retired Defence Forces member, has an extension clause inserted into his contract thus placing him in a more favourable position that the complainant. The proposed extension of 40 days beyond the complainant’s 60th birthday has no bearing on the alleged discrimination one way or the other. It is further suggested by the respondent that the mandatory retirement age can be objectively justified on financial grounds. The respondent notes dated “ 10.01.2017 states “ PDFORA has made financial plans based on Susan retiring at 60 yrs of age. The financial plans factored in the retirement of staff, including Susan, and their replacement of by cheaper staff, particularly where the pension is concerned” Other than that note it would seem that this argument was not at the fore of the respondent’s mind set at the material time. An analysis of those saving was opened during the hearing. It is now well established in law that financial costs do not and cannot amount to justifiable objective. Even if it was, the argument fails due to the fact that there is another employee who is 64 employed. The financial consequences/implication in retaining her beyond her 60th birthday was not explored by the respondent. If finances were indeed a factor, I would have expected to see a financial analysis on all civilian staff so that the financial impact could be assessed. No such analysis was carried out. In fact, the now Secretary General didn’t seem to know very much about her at all. He claimed he didn’t even know what age she was. I am satisfied based on the evidence adduced and the documentation submitted that the complainant has established a prima facia case of discrimination and the respondent has failed to objectively justify its reasons for dismissing the complainant upon her reaching the age of 60. I am not satisfied that the complainant was victimised. The complainant was furnished with the formal notification in relation to the retirement on the 19th January, 2017. It was after that date that she commenced proceedings. Everything that happened thereafter was relatively normal with regard to correspondence between the parties albeit a little hostile. I accept that victimisation can occur post employment, however on the facts of this case, I find that the legal threshold has not been met. In all the circumstances of this case, I find that re-instatement is the appropriate remedy. The complainant is in receipt of a small pension. She is not eligible for the State pension for another five years. The Act restricts the level of compensation I can award and I find that those restriction do not allow me adequately compensate her. It is for that reason that I find re-instatement is the appropriate remedy. |
Decision:
Section 79 of the Employment Equality Acts, 1998 – 2015 requires that I make a decision in relation to the complaint in accordance with the relevant redress provisions under section 82 of the Act.
The complaint ADJ 7926 CA 10552 succeeds. I award the complainant re-instatement.
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Dated: 17/11/17
Workplace Relations Commission Adjudication Officer: Niamh O'Carroll Kelly
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